University of Denver

Blog Posts by John M. Greacen

Courts Must Begin Meeting the Technology Needs of Their Users, Not Just Their Internal Systems

John M. Greacen
Courts are—to a great extent—in the business of customer service. A new IAALS report, Eighteen Ways Courts Should Use Technology to Better Serve Their Customers, provides a path forward to help courts use existing technologies to improve the user experience, particularly for those people who choose to represent...