University of Denver

Blog Posts by Michael Houlberg

Listen > Learn > Lead: A Guide to Improving Court Services through User-Centered Design

Natalie Anne Knowlton
Michael Houlberg
Today, IAALS announces the release of a new resource, Listen > Learn > Lead: A Guide to Improving Court Services through User-Centered Design, on how best to solicit feedback from self-represented litigants and other court stakeholders. The tools provided in this guide come from the knowledge IAALS gained...

IAALS and the North Carolina Judicial Branch and Equal Access to Justice Commission Partner on Court Compass Project

Michael Houlberg
Jennifer M. Lechner
The IAALS Court Compass project is exploring streamlined and simplified solutions that help people through the divorce and separation process. IAALS is partnering with the North Carolina Judicial Branch and the North Carolina Equal Access to Justice Commission to bring a design sprint workshop to Raleigh on August 11...