University of Denver

Press Release

Survey Launches in Largest-Ever National Study to Assess Justice Needs of Americans

Kelsey Montague
IAALS and HiiL recently launched the largest-ever survey of its kind as part of their US Justice Needs project. This survey will reach people across all regions of the United States, including urban and rural areas and people who have not historically been included, and seek to uncover their experiences in accessing...

New Pandemic Protocols for Litigation Will Help Struggling Businesses and Their Insurers

Kelsey Montague
IAALS has launched a new project to help courts more quickly resolve the anticipated wave of business interruption insurance cases stemming from COVID-19-related closures and losses. The project will develop pattern discovery protocols specific to these cases, in an effort to reduce conflict and cost and to help both...

New Data-Driven Report Provides Insight into What Clients Look For in Attorneys

Kelsey Montague
What is it that clients value in, and want from, their lawyers? How does a lawyer meet the requirements of their clients? This information has traditionally been gathered informally and only shared internally within offices that collect client feedback. To address this gap in our understanding, IAALS partnered with...

First National Study of its Kind to Assess Justice Needs Across the U.S.

Kelsey Montague
Zachary Willis
In the first-ever, broad-based research of its kind, IAALS is partnering with HiiL to assess the justice needs of people and businesses in the United States. The issue of access to justice is broader and deeper in our society than has historically been recognized. What we learn will provide the insight we need to...

New Discovery Protocols Outline How Courts Can Expedite the Recovery Process in Disaster Cases

Zachary Willis
Today, IAALS announces the release of The Initial Discovery Protocols for First-Party Insurance Property Damage Cases Arising from Disasters Protocols, which provides a new pretrial procedure for cases involving first-party insurance property damage claims arising from man-made or natural disasters.

Listen > Learn > Lead: A Guide to Improving Court Services through User-Centered Design

Natalie Anne Knowlton
Michael Houlberg
Today, IAALS announces the release of a new resource, Listen > Learn > Lead: A Guide to Improving Court Services through User-Centered Design, on how best to solicit feedback from self-represented litigants and other court stakeholders. The tools provided in this guide come from the knowledge IAALS gained...