Client-Centric Legal Services: Getting from Here to There
Lawyers providing personal legal services cover a wide spectrum. They practice out of urban high rises, strip mall storefronts, and small town offices across from the county courthouses. Some are the only game in town and provide a broad general practice. Others own a narrow niche and are recognized as the “go-to lawyer” for their issues. They are all subject to changes beyond their control—the erosion of the middle class, the ubiquitous use of technology in everyday life, and competition from entities that provide legal products. The 20th century model of providing legal services is in question with lawyers facing both pressures and opportunities to change.
This conference looked at that business model, looked at the potential for change, and set out a course to assure that legal services are vital moving forward.
Topics focused on giving new reference points to models that can enhance engagement, re-defining and creating value, incorporating technology, forging alliances, and pivoting practitioners into 21st century problem-solvers.
This event was held in Denver, Colorado, August 14–15, 2015.
You should attend this conference if you are…
Dedicated to improving access to justice, including:
- Practitioners who provide personal and small business legal services
- Bar leaders
- Judges and court administrators
- Legal educators
- Access to Justice Commission members and staff
- Incubator directors and participating lawyers
- Prepaid and group plan lawyers and administrators
- Referral service administrators
- Foundation personnel and funders
- Law librarians
- Law school clinicians
- ABA Legal Access Job Corps Task Force
- ABA Standing Committee on the Delivery of Legal Services