Pandemic Positives: How to Keep Court Customers Informed During a Time of Immense Change

As part of our Pandemic Positives Speaker Series, on February 3 IAALS hosted a webinar featuring Christine Miller of Legal Aid Center of Southern Nevada and Lollie Roberts of the Superior Court of California, County of Sacramento, who discussed how their respective organizations successfully kept the public up to date on the changes they were making in response to the COVID-19 pandemic. A recap of the event is available here. 

One of the biggest struggles for courts and legal service providers during the pandemic—whether they were closed down or were able to continue operating virtually—has been figuring out how best to inform the public of the changes they were making. During this webinar, we heard from Miller and Roberts on the tools they used and the processes they implemented to successfully communicate their changes with the public.