News & Updates

A number of new smartphone apps aim to make the divorce process more collaborative and less adversarial. These apps encourage teamwork around parenting plans and help to keeps things civil by building stronger communication around important issues like events with children, scheduled appointments, childcare costs, and court dates.

Online dispute resolution is emerging in courts around the country. Last month, Arizona’s Administrative Office of the Courts announced the launch of an ODR pilot program in the family courts of Pinal County, and there are also startups providing similar services through intelligent dispute resolution.

This week, IAALS Executive Director Rebecca Love Kourlis and Senior Director Brittany Kauffman have been attending the World Justice Forum at The Hague. The Forum has generated discussion around some of the most pressing legal topics in the world today.

IAALS’ Court Compass project has received an honorable mention as part of the World Justice Project’s World Justice Challenge 2019. Thirty projects have been selected as finalists to be showcased at the World Justice Forum on April 29 – May 2, and IAALS Executive Director Rebecca Love Kourlis and Senior Director Brittany Kauffman will be in attendance and speaking on panels.

Many law schools have been developing courses based around technology and the law; however, there is often a mismatch between the tech skills that law firms need and the skills that these law school technology courses are actually teaching.

As state courts around the country have been responding to the Conference of Chief Justices' 2016 Call to Action for civil justice reform, IAALS, NCSC, and NCJFCJ also have been focused on developing companion recommendations for evaluating and improving the way courts handle domestic relations cases, which have just been released.

In an important step toward making family courts more user-friendly and less adversarial, the Conference of Chief Justices has adopted new guidelines to help courts be more responsive to the needs of families.

“Justice for all.” It is a promise of American democracy and enshrined in our Pledge of Allegiance. And yet, it is not a reality. IAALS wants to change all of that. We are proud to present you with our 2018 Annual Report, which highlights our work and accomplishments within this important context.

The National Self-Represented Litigants Project (NSRLP), recently announced the launch of their rebranded blog, “The Access Revolution Blog: Dispatches from the Frontlines.” The goal of the blog is to serve as a collaborative platform, breaking down the disconnect between users of the court and legal stakeholders, and to offer practical solutions to address the access to justice problem in Canada. 

Last month the Center for Computer-Assisted Legal Instruction (CALI) launched a new website service to assist SRLs navigate complex court forms. The main site, a2j.org, hosts a series of “Guided Interviews” that walk SRLs through filling out various court forms using decision trees.

Today, IAALS announces the release of a new resource, Listen > Learn > Lead: A Guide to Improving Court Services through User-Centered Design, on how best to solicit feedback from self-represented litigants and other court stakeholders. The tools provided in this guide come from the knowledge IAALS gained through the Court Compass Project design sprint workshops.

Many courts across the country struggle with overburdened staff and inefficient processes. However,  those within the judiciary are now turning to technology to make their courts more efficient and narrow the equal justice gap. 

At IAALS, much of our work centers around increasing access to civil justice—especially for those who are navigating our legal system without the assistance of a lawyer. As more and more litigants represent themselves, by choice or necessity, the need for a broader infrastructure to support them is essential, both inside and outside the court. IAALS’ Court Compass project is leading the charge in that arena.

Although the idea of equal protection under the law has long been at the heart of the American legal system, equal access to justice is still not a reality for many people. Former American Bar Association President Robert J. Grey Jr. discusses this equal justice gap in a recent piece for the ABA Journal.

Courts are—to a great extent—in the business of customer service. A new IAALS report, Eighteen Ways Courts Should Use Technology to Better Serve Their Customers, provides a path forward to help courts use existing technologies to improve the user experience, particularly for those people who choose to represent themselves.

The family justice system was built on the assumption that litigants would be represented by lawyers, but that assumption no longer holds true. It is no secret among lawyers, court staff, and judges—if not the general population itself—that more and more people are representing themselves through their divorce process, instead of hiring an attorney.

The IAALS Court Compass project is exploring streamlined and simplified solutions that help people through the divorce and separation process. After holding successful design sprints in Boston, Des Moines, and Raleigh, the Court Compass team is planning another design sprint in the Denver metro area.

Since 2015, the amicable app has been helping couples in the United Kingdom facilitate their divorces. “At amicable, we believe that once a couple has made the difficult decision to separate, whatever the reasons, the emphasis should be on separating in the least painful way possible and, if children are involved, putting them first," said app co-founder Kate Daly.

The IAALS Court Compass project is exploring streamlined and simplified solutions that help people through the divorce and separation process. IAALS is partnering with the North Carolina Judicial Branch and the North Carolina Equal Access to Justice Commission to bring a design sprint workshop to Raleigh on August 11, 2018.

For litigants without the help of an attorney, the American civil justice system can be difficult to understand—let alone navigate. In a recent piece for the ABA Journal, Chancellor Professor of Law Frederic I. Lederer proposed several technological advancements that can help improve access to legal resources and litigant understanding of the process.