University of Denver

IAALS Publications

New IAALS Guides Help Courts Create Effective Self-Help Materials, Expand ADR, and Better Manage Trials with Self-Represented Litigants

Natalie Anne Knowlton
Michael Houlberg
In partnership with national experts, IAALS has developed three new guides to support real change in state courts. Stemming from our work on the Civil Justice Initiative and Family Justice Initiative, the guides are designed to assist in creating effective self-help information for those who need it, developing...

New Data-Driven Report Provides Insight into What Clients Look For in Attorneys

Kelsey Montague
What is it that clients value in, and want from, their lawyers? How does a lawyer meet the requirements of their clients? This information has traditionally been gathered informally and only shared internally within offices that collect client feedback. To address this gap in our understanding, IAALS partnered with...

Divorcing Together: An Interdisciplinary Out-of-Court Approach to Separation and Divorce

Logan Cornett
It is no secret that divorce poses significant problems for those who go through the legal process. The adversarial nature of the legal process can put people at odds with one another and the courts are not well-positioned to provide emotional and future-planning support. IAALS has released a new report detailing the...

New Discovery Protocols Outline How Courts Can Expedite the Recovery Process in Disaster Cases

Zachary Willis
Today, IAALS announces the release of The Initial Discovery Protocols for First-Party Insurance Property Damage Cases Arising from Disasters Protocols, which provides a new pretrial procedure for cases involving first-party insurance property damage claims arising from man-made or natural disasters.

Listen > Learn > Lead: A Guide to Improving Court Services through User-Centered Design

Natalie Anne Knowlton
Michael Houlberg
Today, IAALS announces the release of a new resource, Listen > Learn > Lead: A Guide to Improving Court Services through User-Centered Design, on how best to solicit feedback from self-represented litigants and other court stakeholders. The tools provided in this guide come from the knowledge IAALS gained...

Dispositive Motion Reform Critical and Achievable for Courts and Litigants

Brittany Kauffman
Judges and attorneys from across the country point to dispositive motions as a critical area for reform. Today, IAALS announces the release of a new report, Efficiency in Motion: Recommendations for Improving Dispositive Motions Practice in State and Federal Courts, calling for a new paradigm for motion practice in...

Courts Must Begin Meeting the Technology Needs of Their Users, Not Just Their Internal Systems

John M. Greacen
Courts are—to a great extent—in the business of customer service. A new IAALS report, Eighteen Ways Courts Should Use Technology to Better Serve Their Customers, provides a path forward to help courts use existing technologies to improve the user experience, particularly for those people who choose to represent...