News & Updates

In May, the National Center for Access to Justice published the latest iteration of the Justice Index, a national survey of state civil justice policies. Based on an examination of policies across four civil justice areas—attorney access, support for self-represented litigants, language access, and disability access—the index assigns a score to each state.

In March, IAALS wrapped up our Pandemic Positives Speaker Series, bringing together a number of courts and legal service providers who, in the wake of the COVID-19 pandemic, quickly implemented new processes for providing both in-person and virtual services to ensure access to information and assistance.

The Chicago Bar Foundation has put together a new toolkit for Illinois attorneys who would like to offer unbundled legal services to potential clients with civil matters in trial court. The toolkit helps attorneys to determine whether or not a litigant is a good candidate for bundling, provides attorneys with talking points, and contains other practical materials.

The last twelve months have been an unforgettable crucible. At IAALS, we have taken a hard look at our work and what it will take to build a better legal system for everyone. Our 2020 Annual Report illustrates our ability to foster the change we need—and our capacity to do even more.

Earlier this year, Arizona began training people to give limited legal advice on civil matters stemming from domestic violence. These advocates, the first of their kind in the state, are learning to provide legal advice on topics such as protective orders, divorce, child custody, consumer protection, and housing.

Last month, IAALS kicked off our Pandemic Positives Speaker Series, bringing together a number of courts and legal service providers who, in the wake of the COVID-19 pandemic, transformed their day-to-day operations to continue serving the public throughout this critical time.

Last week, IAALS and our project partner HiiL cohosted a series of virtual Justice Data Lab meetings with our US Justice Needs Advisory Committee and a few additional partners. In August launched the individual survey of legal problems, receiving responses from 10,000 individuals from across the United States, and we are now analyzing the data.

Earlier this month, IAALS Manager Michael Houlberg joined Presiding Judge Clemens Landau of the Salt Lake City Justice Court for a webinar that covered new ideas and practices that legal service providers have developed from the COVID-19 pandemic—many of which may bolster the justice system long into the future.

Throughout the COVID-19 pandemic, we have learned to operate almost wholly online—something that many thought was impossible. However, while this move has brought with it a number of positive effects, it has also exposed a digital divide that must be addressed in order for there to be equity in our justice system.

IAALS has released a new report which showcases the innovation occurring in courts, self-help centers, legal aid centers, and law/public libraries throughout the country to address the needs of self-represented litigants in the midst of a global pandemic.

On October 20, IAALS hosted a virtual Rebuilding Justice Award Celebration instead of gathering for our annual gala as we normally do, and we were joined by people from all over the country and world via Zoom to honor both Margaret Hagan and the late Iowa Supreme Court Chief Justice Mark Cady for their leadership and innovation in advancing our justice system.

On the heels of the third and final phase of the three-year project, this week the Family Justice Initiative is launching new web pages and an online report to support state courts’ efforts to develop and implement plans to improve justice for families.

Dedicated judges, attorneys, and court administrators have the power to establish justice in our modern time. By gathering the input of those who use the court system, who rely on it to decide some of the most important issues in our lives—like divorce and child custody—we help ensure that the courts function in a way that serves all of us.

IAALS and HiiL recently launched the largest-ever survey of its kind as part of their US Justice Needs project. This survey will reach people across all regions of the United States, including urban and rural areas and people who have not historically been included, and seek to uncover their experiences in accessing justice when they need it.

​Last month, the National Center for State Courts released their 2020 Trends in State Courts, which includes discussion of the Family Justice Initiative and its Principles for Family Justice Reform. The principles emphasize problem solving and cooperation between parties—especially when children are involved.

Last month, it was announced that reforms to Canada’s Divorce Act will be delayed due to COVID-19, highlighting just how important it is that courts prepare for this and other types of possible disasters. There are a number of practical steps courts must take now in order to meet people’s needs in a world where going to a physical courthouse is even more difficult—and dangerous.

The legacy of racism that blights our criminal justice system also creates inequities in our society more broadly. IAALS joins others in this process of listening, reflecting, and recommitting ourselves to the goals of equity and inclusion, because they are central to our vision of a justice system that works for all people.

My recent experience with the civil justice system—even pre-COVID-19—has been frustrating, to say the least. Through it all, though, my journey through the system has given me a more personal perspective on the importance of our work at IAALS and helping the real users of our system—like me—have better and more efficient access to justice.

Courts are faced with the task of balancing the public’s need for an efficient justice system with everyone’s health and safety during the COVID-19 pandemic. Online dispute resolution, along with a host of other approaches, will likely play a role in tackling the post-pandemic demand for legal services.

While the pandemic's disruption increases the need for systemic improvements, it also offers a distinct opportunity to achieve them. As we respond to COVID-19, we should learn from the new efforts underway and work to make long-term, fundamental changes. Let’s seize this opportunity to make the changes we need to provide justice we can believe in.