News & Updates

The role of technology and the Internet in our legal system is changing just as fast as technology and the Internet itself. And social media can be a minefield when it comes to impartiality. 

In my first three months as Executive Director of IAALS, I have been able to visit with many of our partners and supporters in Colorado and across the nation. I’ve enjoyed these meetings and the uniformly encouraging welcome. When I introduce myself, three questions often follow: What drew me to IAALS from the Arizona Supreme Court? Do I miss being a judge? And what are my initial impressions and goals?

Small and mid-size business owners struggle with access to justice issues just as individuals do, with real ramifications for their businesses and their communities. Through the US Justice Needs project, IAALS will be surveying businesses, from small to large, so that we can better understand justice needs from their perspective. 

IAALS’ Court Compass project is all about incorporating user-centric design into courts’ reform process to engage and empower litigants in creating solutions and to help improve their trust and confidence in the legal system. The results of IAALS’ model workshops were just released in a new report, titled Redesigning Divorce: User-Driven Design for a Better Process.

Eldercaring Coordination is an innovative dispute resolution process for high-conflict cases, providing an alternative to the traditional adversarial court process. By directly focusing on elders and their legally authorized decisionmakers, Eldercaring Coordination helps families work together to regain harmony and make decisions for the elder that all family members can agree on. 

IAALS is excited to announce the creation of a new Advisory Committee in support of its US Justice Needs project, which is conducting research to assess the justice needs of people and businesses in the United States. The Advisory Committee will inform the work of the project, including assisting in tailoring HiiL’s individual survey for administration in the United States and developing a survey for businesses.

Some lawyers have expressed concern that changes to the Model Rules of Professional Conduct will allow new players into the field, potentially reducing their income and/or taking their jobs. On the contrary, however, allowing new players in the business of legal services may make it possible for lawyers to scale their practices and enlarge the legal services pie for all.

In late September, the Indiana Supreme Court announced the creation of the Indiana Innovation Initiative. One of the initiative’s two subgroups, the Family Law Taskforce, will consider the Family Justice Initiative Principles supported by IAALS in order to improve the way Indiana’s courts handle domestic relations cases.

Online dispute resolution platforms have existed for over two decades and have carved out an important and expanding role in the legal landscape. The 2019 International ODR Forum was held last month in Virginia, during which IAALS team members participated in discussions about the future of ODR.

We at IAALS are among the many saddened by the untimely passing last week of Mark Cady, Iowa's Chief Justice. He had served as a judge for some 33 years, during which time he defended the importance of judicial independence and civic education as well as worked tirelessly to improve our nation's state family courts. 

The legal system has been regulated so tightly that it has led to a world where only a fraction of the citizens who require legal services can access them, and we cannot afford to fail those who cannot afford legal representation. Unlocking legal regulation is the answer and stands at the heart of the worthy efforts underway in states across the country.

Colorado's first federal pro se clinic, which opened in June 2018, was recently approved to continue its work offering limited-scope individual services. The clinic's goal is to help unrepresented people navigate the complex federal court system in cases involving civil rights, labor and employment law, contracts, personal injury, and other areas of federal and state law.

In partnership with national experts, IAALS has developed three new guides to support real change in state courts. Stemming from our work on the Civil Justice Initiative and Family Justice Initiative, the guides are designed to assist in creating effective self-help information for those who need it, developing problem-solving approaches for families in court, and providing insight for judges who interface with self-represented litigants.

Last month, the University of Pennsylvania Law School announced the launch of their Future of the Profession Initiative. The initiative aims to “Teach, Lead, and Transform” by looking at ways law schools can “adopt a holistic vision” for the formation of lawyers, both during law school and on through their careers. 

In response to the Conference of Chief Justices' Call to Action, the Oregon Supreme Court's Civil Justice Improvements Task Force has supplied dozens of recommendations for improving civil justice, including ways to better protect consumer debt defendants. In August, Oregon implemented new procedures for tracking consumer debt collection cases and directing consumer debt defendants to the Oregon Courts website for questions and support for their case.

The American legal profession is at a crossroads. We cannot continue to expect people to confront legal problems without legal advice. IAALS’ new Unlocking Legal Regulation project is taking a bold step forward and laying the foundation for a consumer- and people-centered legal regulatory system that opens the door for more service providers, more legal services, and more sustainable practices in the marketplace.

What is it that clients value in, and want from, their lawyers? How does a lawyer meet the requirements of their clients? This information has traditionally been gathered informally and only shared internally within offices that collect client feedback. To address this gap in our understanding, IAALS partnered with Avvo to create Think Like a Client. This report uses an evidence-based approach to illuminate clients' preferences, needs, and expectations when working with their attorneys, providing valuable and much-needed insight into how lawyers can better serve their clients.

Limited legal license programs, such as the one in Washington state that NCSC is beginning to evaluate this month, can effectively contribute to the expansion of the way legal services are delivered. However, their success may be hampered if they are weighed down by excessive limitations and restrictions.

In one of the United States Courts' latest "Court Shorts" videos, nine federal judges discuss the rule of law and its role in both the justice system and our daily lives. One after another, the judges make it clear that the rule of law is a foundational part of our legal system—and our lives as Americans.

Pro bono work, while worthwhile and commendable, cannot supplant for the need for a significant change in the way our legal system is regulated.